About Us

Novo Quality Services (M) Sdn Bhd (NQS), established in July 1990, is affiliated to ITS Holdings Sdn Bhd. With our unique heritage and strong leadership, we are poised to help companies gain a sustainable competitive edge in the new economy. These organizations are then able to take on market challenges and opportunities globally through sound business practices and specialized knowledge. Through our integrated training and consultancy approach, we have helped organizations grow in leaps and bounds. Having assisted more than thousands of companies in achieving various management systems certifications, Novo Quality Services (M) Sdn Bhd is at the forefront of business excellence.

Our Mission

  One stop integrated solution provider to help companies achieve business excellence through PEOPLE, PRODUCTS, PROCESSES and BEST PRACTICES.


Our Strength

The expertise and experience of our people are our greatest assets. All our consultants and trainers are first-rate experts in their field and possess the skills to respond to your organization's unique challenges and opportunities.

"The difference between what we do and what we are capable of doing would suffice to solve most of the world's problem" ~ Mahatma Gandhi

Aim for Success

At Novo Quality Services (M) Sdn Bhd, fulfilling your vision is our target. Backed by 30 years of unrivalled experience and expertise, we have championed various performance improvement consultancy and training solutions that are designed to help organizations achieve business excellence through the optimization of human capital.